[Full time] Care Management Support Specialist at Network180

Wed, 13 May 2026 15:00:08 -0400

Position: Care Management Support Specialist

Req.#: 26-15

FTE: Full-time, Non-Exempt

Unit: UAW

Department/Location: Care Management adult mental health

Compensation: $17.24 - $22.86 hourly. The final job offer is based on several factors (internal equity, skills, education, experience, and credentials).

Attractive Benefits Package: Four health insurance plans | 100% employer paid dental and vision insurance plans | 13 paid holidays | Generous PTO | Professional development | Tuition reimbursement |Professional License reimbursement | Defined contribution retirement plan| Employee Assistance program | Life and voluntary life insurance options | Short and Long term disability | Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more!

Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.

The Care Management (peer) Support Specialist provides support to the Care Management Program Supervisor, supporting enrollees with complex behavioral and chronic physical health conditions, in collaboration with one or more health plans and providers in Network180’s system of care.

This position is 40 hours a week, Monday through Friday, 8:00 am to 5:00 pm. There are no weekends, on call, or holiday requirements for this position. This assignment is in person at 790 Fuller Ave Grand Rapids, Michigan 49503 and within the community.

MINIMUM QUALIFICATIONS:

High School diploma or general education degree (GED).
State of Michigan Certified Peer Support Specialist or be eligible to become certified by the State as a Peer Support Specialist, which requires an individual to have:
1. Primary diagnosis of a mental health condition
2. Have a strong personal knowledge of what it is like to have first-hand lived experience with a mental health condition that has caused a substantial life disruption
3. Has been a recipient of mental health treatment and/or services for at least one year, with a substantial life disruption due to their mental health condition
4. Have personal experience in navigating complex mental health treatment services, and/or
State of Michigan Certified Peer Recovery Coach or be eligible to become certified by the State as a Peer Recovery Coach, which requires an individual to have:
1. Long-term, stable recovery from alcohol and other drugs
2. Identifies with another individual based on their shared life experiences to promote recovery by removing barriers and obstacles to recovery
3. Has been a recipient of mental health and/or substance abuse services for a least one year, with a substantial life disruption due to their substance abuse condition
4. Have personal experience with navigating complex substance abuse treatment services.
Possession of a valid driver’s license and access to reliable transportation for job related use
Recovery oriented and experience with emotional or other emergency/crisis planning.
- Computer skills, including word processing, spreadsheets, email, and data entry skills.
- Excellent communication skills, both verbal (face-to-face or via phone) and written.
- Demonstrated experience utilizing effective problem-solving skills.
- Work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities

PREFERRED QUALIFICATIONS:

Experience working with complex clients who experience both psychiatric and physical co-morbidities.
Working knowledge of health care integration concepts.
Knowledge of basic health and wellness strategies and/or lived experience with the management of a chronic physical health condition.

Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required. For a detailed job description and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.

Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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[Full time] Care Management Support Specialist at Network180