[Full time] Peer Warmline Specialist at Common Ground

Mon, 18 May 2026 13:19:38 -0400

Job Title: Peer Warmline Specialist

Various Full-Time days and evenings

Base Pay: $21 hourly

About you:

The ideal Peer Warmline Specialist is a strong, self-driven, dedicated individual who works fully remote providing peer support . If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!

About us:

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.

Day in the Life

Login to helpline applications
Accept incoming calls, chats and/or texts
Support callers to develop their own coping skills and wellness plans
Connect callers to the MiCAL crisis line, as needed
Provide information on resources (i.e. homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.)
Document each encounter while in-call
Communicate with the Shift Supervisor and other MiCAL staff in order to receive or provide support
Maintain high level confidentiality while performing all duties
Perform other duties as assigned

What you need to apply

Permanent year-round Michigan residency
High School Diploma or GED equivalent
MDHHS Certified Peer Support Specialist
Minimum 1 year paid work experience as a MDHHS Peer Support Specialist
At-home high speed internet on a private network
A private, HIPAA compliant, dedicated office space

What makes us different

Non-Profit mission-driven, person-focused environment
Opportunity for professional growth
Team oriented environment
An organizational culture of mental and behavioral health support for all

For your hard work

Generous Paid Time Off
Shift premiums
Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc)
Competitive wages

Our Mission

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Find out more at https://commongroundhelps.org

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[Full time] Care Management Support Specialist at Network180

Wed, 13 May 2026 15:00:08 -0400

Position: Care Management Support Specialist

Req.#: 26-15

FTE: Full-time, Non-Exempt

Unit: UAW

Department/Location: Care Management adult mental health

Compensation: $17.24 - $22.86 hourly. The final job offer is based on several factors (internal equity, skills, education, experience, and credentials).

Attractive Benefits Package: Four health insurance plans | 100% employer paid dental and vision insurance plans | 13 paid holidays | Generous PTO | Professional development | Tuition reimbursement |Professional License reimbursement | Defined contribution retirement plan| Employee Assistance program | Life and voluntary life insurance options | Short and Long term disability | Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more!

Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.

The Care Management (peer) Support Specialist provides support to the Care Management Program Supervisor, supporting enrollees with complex behavioral and chronic physical health conditions, in collaboration with one or more health plans and providers in Network180’s system of care.

This position is 40 hours a week, Monday through Friday, 8:00 am to 5:00 pm. There are no weekends, on call, or holiday requirements for this position. This assignment is in person at 790 Fuller Ave Grand Rapids, Michigan 49503 and within the community.

MINIMUM QUALIFICATIONS:

High School diploma or general education degree (GED).
State of Michigan Certified Peer Support Specialist or be eligible to become certified by the State as a Peer Support Specialist, which requires an individual to have:
1. Primary diagnosis of a mental health condition
2. Have a strong personal knowledge of what it is like to have first-hand lived experience with a mental health condition that has caused a substantial life disruption
3. Has been a recipient of mental health treatment and/or services for at least one year, with a substantial life disruption due to their mental health condition
4. Have personal experience in navigating complex mental health treatment services, and/or
State of Michigan Certified Peer Recovery Coach or be eligible to become certified by the State as a Peer Recovery Coach, which requires an individual to have:
1. Long-term, stable recovery from alcohol and other drugs
2. Identifies with another individual based on their shared life experiences to promote recovery by removing barriers and obstacles to recovery
3. Has been a recipient of mental health and/or substance abuse services for a least one year, with a substantial life disruption due to their substance abuse condition
4. Have personal experience with navigating complex substance abuse treatment services.
Possession of a valid driver’s license and access to reliable transportation for job related use
Recovery oriented and experience with emotional or other emergency/crisis planning.
- Computer skills, including word processing, spreadsheets, email, and data entry skills.
- Excellent communication skills, both verbal (face-to-face or via phone) and written.
- Demonstrated experience utilizing effective problem-solving skills.
- Work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities

PREFERRED QUALIFICATIONS:

Experience working with complex clients who experience both psychiatric and physical co-morbidities.
Working knowledge of health care integration concepts.
Knowledge of basic health and wellness strategies and/or lived experience with the management of a chronic physical health condition.

Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required. For a detailed job description and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.

Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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MiPeer Jobs

[Full time] Peer Warmline Specialist at Common Ground

[Full time] Care Management Support Specialist at Network180